Shipping Information for Diorena.com

Shipping Information for Diorena.com

Free Standard Shipping
We are pleased to offer FREE standard shipping on most orders to enhance your shopping experience.


Shipping Methods & Costs

Shipping Method Cost Estimated Delivery Time
Domestic - United States
Standard Shipping Free 8-14 business days
Economy Shipping $4.90 7-10 business days (orders 0lb–5lb)
Express Shipping $10.90 4-7 business days (orders 0lb–5lb)

We ship using trusted carriers such as UPS, USPS, and FedEx, ensuring safe and reliable delivery.


Choosing a Shipping Option

Based on your order details and location, you can choose between standard or express shipping. For the final leg of delivery, some shipments may be transferred to local carriers, which may result in occasional delays in tracking updates.


Shipping Address Instructions

Please carefully check that your shipping address is correct and up to date to avoid delays. Some products may require a physical address, as we cannot deliver certain items to P.O. boxes. 


Processing & Delivery Time

  • Orders are generally processed within 1-3 business days after payment is confirmed.
  • You will receive an order confirmation email with your estimated shipping costs and delivery timeline.
  • Once your order ships, you will receive a shipping notification with a tracking number, allowing you to track the status of your package.

Shipping Time & Cost

Upon order confirmation, you will see the estimated delivery time and cost on your confirmation page. Please note that the processing time in our warehouse is typically 1-3 business days. After shipping, you will receive a message with estimated delivery times and tracking information. You can view the estimated delivery date and tracking details directly from your order history.

In most cases, your order will arrive within the estimated delivery time. However, external factors such as weather conditions, flight schedules, and other variables may affect the delivery date. For the most accurate updates, please refer to your tracking information.


Shipping Issues

If your package is delayed, or if tracking indicates your package has been delivered but you have not received it, please contact our customer service team within 30 days of your order date. We are committed to assisting you with resolving any issues quickly and ensuring your satisfaction.